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Bulk Stuffing Tool

The Bulk Stuffing Tool in your Registrar Control Panel, allows you to add domain names to the OrderBox database, such that they are manageable by your Customers from their individual Control Panels.

Note

Ideally you should not stuff domain names that have Expired and have simply been Auto-Renewed by the Registry ie. you have not received money from the Registrant to renew this domain name. This is because the Bulk Stuffing tool would set the same (Auto-Renewed) Expiry Date within OrderBox as displayed at the Registry and this will cause some confusion in your Customer's mind as the domain name would appear to have been Renewed within his/her Control Panel. If you decide to stuff an Expired domain name, do ensure that the Registrant is willing to pay for its Renewal.

Additional Information

  • Process before stuffing an Expired domain name to recover Renewal fees prior to Stuffing:

    1. Create a Customer Control Panel for the Registrant (if one does not exist already). 1

    2. Note the Customer Id and Customer Email Address of this Customer.

    3. Raise a Debit Note for the Customer. 2

    4. Once the Debit Note is paid, proceed with the Bulk Stuffing process.

  • Process in case you by mistake stuffed in an Expired Domain Name but have not yet charged the Registrant for its Renewal:

    1. Note the previous Expiration Date for this domain name and add 45 days to the same to determine the end of the Auto-Renewal Grace Period.

    2. Raise a Debit Note for the Customer. 3

    3. If you do not receive payment from your Customer be the end of this timeframe (previous Expiry Date + 45 days), Delete the domain name. This would ensure that the Auto-Renewal fee charged by the Registry is refunded and the domain name would be marked Deleted (or will enter Redemption Grace Period if the Registry supports it). 4

Bulk Stuffing Domain Names

  1. Login into your Registrar Control Panel. 5

  2. In the Menu, point to Tools and click Bulk Domain Stuffing.

  3. For stuffing .com/.net domain names, a different procedure needs to be followed. So, while stuffing multiple domain names, .com/.net domain names have to be stuffed separately. Select the appropriate radio button in the domain stuffing type.

    • Stuffing .com/.net domain names

      1. Upload a .txt file with all details of domain names to be stuffed, in the following format:

        "domain name", "Email address", "Company Name", "Registrant First Name", "Registrant Last Name", "Address", "City", "State", "Country", "Postal code", "Telephone number", "Fax Number", "Name Server 1", "Name Server 2", "Name Server 3", "Name Server 4", "Name Server 5","Name Server 6"

        (Details of each domain name should be entered on a separate line. Non-compulsory details such as additional Name Server values can be simply passed blank, as """").

      2. Select the Registration Type depending upon the circumstance:

        • Domain migrated from Registrar's database - if you are in the process of moving your domain names from your old system to ours

        • Domain registered through SnapNames - if you have partnered with SnapNames and some domain names did not get automatically stuffed under your account

        • Domain registered through Pool - if you have partnered with Pool and some domain names did not get automatically stuffed under your account

      3. Now select the stuffing type by selecting the appropriate radio button.

        • If you wish to stuff the domain names under an existing Customer account, provide the Customer Username as the Email address in Step 1. In this case, the default Contact Details for that Customer would be applied for the domain names.

        • If you wish to stuff the domain names under a new Customer account, provide the Reseller ID under which you wish to create the Customer account (for direct Customers, provide your own Reseller ID).

          This will create a new Customer profile for groups of domain names belonging to the same Registrant, using the Registrant information available from the Registry, and then stuff the domain names under those respective Customer Accounts under the specified Reseller ID.

      4. Click the Submit button.

    • Stuffing domain names other than .com/.net

      1. Upload a .txt file with a list of all domain names to be stuffed. Each domain name should be entered on a new line.

      2. Select the Registration Type depending upon the circumstance:

        • Domain migrated from Registrar's database - if you are in the process of moving your domain names from your old system to ours

        • Domain registered through SnapNames - if you have partnered with SnapNames and some domain names did not get automatically stuffed under your account

        • Domain registered through Pool - if you have partnered with Pool and some domain names did not get automatically stuffed under your account

      3. Now select the stuffing type by selecting the appropriate radio button.

        • If you wish to stuff the domain names under an existing Customer account, provide the Customer ID for this account.

        • If you wish to stuff the domain names under a new Customer account, provide the Reseller ID under which you wish to create the Customer account (for direct Customers, provide your own Reseller ID).

          In this case, the Customer Account created would have same same default profile as the Registrant Contact for the domain names.

      4. Click the Submit button.

  4. OrderBox will now display a report of:

    • all correctly and incorrectly formatted domain names in the uploaded file, so that you may correct these, and

    • the Customer profile, under whom you wish to stuff these domain names (if you are stuffing under an existing Customer).

  5. Click the Proceed button to submit the domain names to the Bulk Stuffing queue.

    You would receive an e-mail from us, confirming that these domain names have been added successfully to the queue. After these domain names have been stuffed, you would receive another mail with details of all successful stuffing along with any failures.

  1. 1. Adding a Customer
  2. 2. Raising a Debit Note against a Customer
  3. 3. Raising a Debit Note against a Customer
  4. 4. Deleting a domain name
  5. 5. Login Instructions