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Cancelling Domain Name Transfer
At any time after placing a Transfer Request you
may want to cancel the same. Depending on the status of your Transfer Request, you would have
the following methods to cancel the Transfer (except for a .EU domain
name):
I. If the Order status is showing as
- Transfer waiting for Admin Contact
Approval
In this case,
- You can disapprove the Transfer from the email that you receive from LogicBoxes. In
this email, simply click the Cancel Transfer link or copy-paste the link
in the browser address bar.
- If you have not received the email for authorization, you can have it
resent to the Admin Contact Email Address as listed in the Whois for the domain
name, by following the below procedure:
- Login to your Control Panel, search for the domain name
for which you have placed the Transfer Request and proceed to the Order
Details view.
Click here
to read how >>
-
Here, you would find the Resend Authorization Request
button. Clicking this
would re-send the email to the Admin Contact Email Address.
- If you still do not receive the email for authorization, you would have to contact our
Support Team at - http://support.logicboxes.com/support/supReqForm.jsp.
II. If the Order status is showing as - Transfer waiting for Losing Registrar
Approval
In this status, you have already approved the
email from
LogicBoxes and the Transfer is now waiting for the
Current Registrar's approval. In such case, you can follow the steps below to
cancel the Transfer:
- Login to your Control Panel, search for the domain name
for which you have placed the Transfer Request and proceed to the Order
Details view.
Click
here to read how >>
- Under the Actions menu on
the top right-hand side of the screen, click Current Actions.
- Here, click the Description link of the action whose
status would read as Transfer waiting for Losing Registrar Approval.
- Now, clicking the Cancel button this would cancel
the Transfer Request.
On cancelling the Transfer from the Control Panel, the funds for the same
would be available back in your Debit Account.
IMPORTANTThe Transfer of a .EU
domain name can only be cancelled through the option provided in the email
sent to the Registrant by the Registry.
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